Data protection and the processing of personal data

You have the right to know whether we process your personal data and what data has been stored about you. Helsinki Employment Services, as the data controller, responds to the access requests made by the clients of the local government pilot. If necessary, you can also request the rectification of any incorrect data.

You can check and print out your own data in the E-services (in Finnish).

You can make an official request for accessing or rectifying your personal data in the city’s electronic customer service system. Checking and updating your data together with the employment services specialist in connection with normal customer service does not require a written or explicit request.

• Requests for access and demands for rectification of personal data  

If you do not have the strong authentication (bank identification, mobile certificate) required for using the E-Services or the City’s electronic customer service system, you can also make the access request by visiting the Registrar’s Office. In this case, please bring your ID with you. When you make the request at the office, you must fill in the following form:

• Request to access personal data (pdf)  

• Demand for rectification of personal data (pdf)  

See the instructions for submitting documents to the Registrar’s Office

The right to object to the processing of personal data does not apply to the performance of the statutory duties of an authority. Therefore, you cannot object to or restrict the processing of your data when it relates to the performance of statutory duties within the local government pilot as part of your service.

If you have participated in a service or activities in which you have been specifically asked to consent to the processing of your data, you may withdraw your consent by contacting the party to whom you gave the consent.

The Centre for Development and Administration for ELY Centres and TE Offices (KEHA Centre) is the data controller responsible for collecting the log data of the national public employment and business services information systems. The system log data are not client data of the personal register, so they are not handed over to the clients themselves. Log data are only disclosed to authorities based on a separate request for information. The log data are used to investigate any cases of suspected misuse.

When you visit our offices and use our common facilities:

• Make sure to pick up your papers from the public printer/scanner.
• Clear the browser history of the client computer.
• Be discreet when talking about your personal matters in the open lobby.