Welcome as a client

You do not need to contact us separately, as we will contact you within about five business days of your registration.

We will discuss the next steps to support your employment together. We will discuss the following things with you, among others:

• your rights and responsibilities as a jobseeker.
• applying for unemployment benefit and possible requests for clarification.
• starting the employment plan and agreeing on the job search obligation.
• how we will contact each other and setting up the next meeting.

If you are in a hurry with your job search, you can quickly get help here:

Guidance service of the TE Services

Advice services at the offices

These will help you present your expertise to potential future employers. Our advice services will help you with your CV and job applications. The sooner your job application documents are ready, the sooner you can start looking for a job.

Read our job seeking tips

The rights and responsibilities of jobseekers are defined by law, and they play an important role in supporting your employment. When you comply with the obligations, you will, for example, be entitled to the unemployment benefit if you fulfil the other eligibility criteria.

Read the rights and responsibilities of jobseekers carefully

The unemployment benefit is paid either by Kela or by your unemployment fund. At the start of your job search, the specialist from the employment services will check your entitlement to the unemployment benefit and issue a labour policy statement to the payor of your unemployment benefit, i.e. Kela or the unemployment fund. The statement is mandatory, because its content may affect your unemployment benefit.

Depending on your situation, you may receive a request for clarification that you must respond to before we can issue the statement to the payer. You can see the requests for clarification and statements that you have received via the E-services. Respond to the request for clarification as soon as possible so that your unemployment benefit can be processed further.

Read more about the unemployment benefit and requests for clarification

The first conversation with your specialist takes place within about three weeks of your registration, followed by regular discussions thereafter. You can prepare for the discussion and the preparation of your plan by considering in advance what goals and future wishes you have regarding your employment. This will speed up the process, allowing you to discuss possible options sooner.

During the first three months, we will be actively in touch with you: we will help you to map out your situation and think about goals that will promote your employment. If you have ideas on what would make it easier for you to find work, your specialist will help you to assess how well the services you want fit your situation.